Thanks to all the clients who have visited us during this summer

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September

Bonterra Park wishes to dedicate today’s article to all the clients who have spent a part of their holidays in our campsite, since our reopening on 20th June.

This year has been significantly different from previous ones and we know how challenging has been to leave your homes and to put your trust in us.

As we have repeatedly stated during these months, safety has become our main goal and so far, we can proudly say that all our measures have been successfully observed in all the facilities by our staff and, most of all, thanks to your cooperation.

All the clients in our pitches, chalets and bungalows have shown an enormous respect for their neighbours and for the observance of these measures.

Thanks to all our regular customers

Your loyalty during more than three decades and, above all, in this difficult year for all of us, has shown the great customers we have and that we truly are a big family. In these tough days you have trusted us, to the point the Councillorship for Tourism in Benicàssim has rewarded you for this loyalty.

We should remember the words from the Councillor Cristina Fernández this last 21st of August when she visited Bonterra Park with the expert area, Mercedes Lozano: “This unusual summer, you have chosen Benicàssim as your holiday destination. Therefore, the city council wishes to express its gratitude for your loyalty with this present, a loyalty which also highlights the quality and variety of our accommodations”.

Thanks to our new customers

Your vote of confidence to our campsite in Benicàssim during this 2020 summer has been very special for us. Moreover, many of you have pointed out how your expectations about the facilities, services and safety have been greatly exceeded.

We are very grateful to all of you and we hope you have discovered a safe, quiet and fun way of enjoying your holidays from now on.

Henceforth, our campsite starts working to welcome all the customers who wish to spend with us their fall-winter holidays and to prepare a lot of news and improvements that will reinforce your decision to repeat the experience in a promising 2021.

Thank you all.

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Bookings

Condiciones de reserva

Estancias mínimas

Consultar estancias mínimas de reserva según temporada.

Reservas

Las condiciones de reserva son las siguientes:

  • Alojamientos: 25% del importe total de la estancia al formalizar la reserva.
  • Parcelas: 25% del importe total de la estancia al formalizar la reserva.

El resto será abonado a la llegada. Las reservas se confirmarán cuando se reciba el depósito anteriormente mencionado.

Bonterra Resort se compromete a reservar un tipo de parcela o alojamiento, pero nunca uno en concreto.

Las reservas de parcelas se realizarán para un mínimo de dos personas.

Anulaciones

La devolución del depósito de la reserva se realizará como se detalla a continuación: con más de un mes antelación: 90% del depósito; entre 7 y 30 días de antelación: 50% del depósito; menos de 7 días de antelación: 0% del depósito.

Presentación

La reserva que no llegue el día previsto, se mantendrá durante 24 horas. A partir de este momento, la reserva se considerará nula, excepto previo aviso por escrito.

Booking conditions

Minimum stay
Please check minimum stay requirements depending on the season.

Bookings
Booking conditions are as follows:

  • Lodging: 25 % of total price on formalizing the booking.
  • Pitches: 25% of total price on formalizing the booking. The rest is to be paid on arrival.

Bookings will be confirmed on receipt of the above-mentioned deposit. Bonterra Resort guarantees the booking of a pitch or accommodation, but not the exact one. Pitch bookings are for a minimum of 2 people.

Cancellations

The refund of the booking deposit will be made as detailed below: more than one month in advance: 90% of the deposit; between 7 and 30 days in advance: 50% of the deposit; less than 7 days in advance: 0% of the deposit.

Arrival
The booking of a guest that does not arrive on the scheduled day will be maintained for 24 hours. After this time, it will be considered void, except in case of previous written notice.