Enjoy a safe and quiet holiday at Bonterra Park

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June

Bonterra Park reopens its doors on the 19th of June. After the last months in which we have been in check worldwide, we are happy to announce our reopening and our availability to receive all the happy campers very soon, from our regular customers for many years to the new ones who want to move around the country this year, enjoy the sea and relax with their partners and children.

We have lived through very hard times and this situation has forced us to close for several months for the first time in 18 years. However, along with the intention of always looking forward, we have remained very positive and encouraged with the return of Bonterra, working from the very beginning to prepare our campsite for its reopening.

Bonterra prepares to open its doors

During these weeks you have written and called us to ask us about all the measures that we are going to take at our campsite to maintain the hygiene and safety of the facilities, clients and employees. We know that this is the main concern when making your reservation for summer 2020. Therefore, we are 100% immersed in it. From the 19th of June we will have everything ready so that in every moment of your stay you feel that you can enjoy your holidays with tranquillity and relax, so you can trust us when booking your stay.

Bonterra Park has created a management committee that is studying each corner of the campsite in order to prepare a contingency plan and specifically define all the actions and measures to be taken, always following the instructions and recommendations of the State and current legislation.

Bonterra team

Our employees will be protected at all times and will maintain the distance and security protocols between themselves and with the customers.

We are also taking training courses on prevention and measures to take in this new situation.

Lodgings

The lodgings and pitches will be cleaned and disinfected after each check-out. There will be even a day of separation and further disinfection between the check-out of some clients and the check-in of the following.

Facilities

The different common areas will be disinfected and we will control the capacity; the toilet blocks will be disinfected with micro-spray equipment a minimum of 6 times a day, and the outdoor areas will also receive their daily maintenance and disinfection.

Customers

All the customers will have information on rules and tips for the campsite that you will receive by email before your arrival and that will be given to you upon check-in at Bonterra Park. In addition, there will be new digital communication systems to avoid unnecessary face-to-face contacts as well as signage and specific information that you will find in the lodgings, common areas and at the information points of the campsite.

In this link you can see more specifically which actions we are developing to guarantee the safety of our campers at every moment.

From Bonterra Park we would like to insist on transmitting security and tranquillity; it is essential for us to offer a safe vacation and, with the collaboration of all the clients, we can enjoy a calm and positive summer.

In addition, Benicàssim is prepared to offer a safe summer on its streets, beaches and mountains. We are waiting for you to enjoy nature, the outdoors and Bonterra Park.

The countdown begins. We hope to see you soon!

 

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Bookings

Condiciones de reserva

Estancias mínimas

Consultar estancias mínimas de reserva según temporada.

Reservas

Las condiciones de reserva son las siguientes:

  • Alojamientos: 25% del importe total de la estancia al formalizar la reserva.
  • Parcelas: 25% del importe total de la estancia al formalizar la reserva.

El resto será abonado a la llegada. Las reservas se confirmarán cuando se reciba el depósito anteriormente mencionado.

Bonterra Resort se compromete a reservar un tipo de parcela o alojamiento, pero nunca uno en concreto.

Las reservas de parcelas se realizarán para un mínimo de dos personas.

Anulaciones

La devolución del depósito de la reserva se realizará como se detalla a continuación: con más de un mes antelación: 90% del depósito; entre 7 y 30 días de antelación: 50% del depósito; menos de 7 días de antelación: 0% del depósito.

Presentación

La reserva que no llegue el día previsto, se mantendrá durante 24 horas. A partir de este momento, la reserva se considerará nula, excepto previo aviso por escrito.

Booking conditions

Minimum stay
Please check minimum stay requirements depending on the season.

Bookings
Booking conditions are as follows:

  • Lodging: 25 % of total price on formalizing the booking.
  • Pitches: 25% of total price on formalizing the booking. The rest is to be paid on arrival.

Bookings will be confirmed on receipt of the above-mentioned deposit. Bonterra Resort guarantees the booking of a pitch or accommodation, but not the exact one. Pitch bookings are for a minimum of 2 people.

Cancellations

The refund of the booking deposit will be made as detailed below: more than one month in advance: 90% of the deposit; between 7 and 30 days in advance: 50% of the deposit; less than 7 days in advance: 0% of the deposit.

Arrival
The booking of a guest that does not arrive on the scheduled day will be maintained for 24 hours. After this time, it will be considered void, except in case of previous written notice.